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To upgrade Dynamics 365 for Outlook, the base language of Dynamics 365 for Outlook must match the base language of Dynamics CRM 2015 for Outlook.

To install or upgrade Dynamics 365 for Outlook, you must have local administrator permission on the computer where you perform the installation or upgrade. Verify that you have appropriate permission More information: Microsoft Dynamics 365 for Outlook hardware requirements For a current and historical view of these dependencies, see Dynamics 365 for Outlook support matrixesįor the best performance when you run Dynamics 365 for Outlook, make sure your PC is running 64-bit Windows and 64-bit Microsoft Office and has sufficient hard disk and RAM. Understand Dynamics 365 for Outlook compatibility requirementsĭynamics 365 for Outlook has a variety of software dependencies that must be understood and adhered to for a successful upgrade. Microsoft Dynamics CRM for Outlook upgrade requirements Requirement This is the new name for Dynamics CRM for Outlook. This is an update for CRM 2016 for Outlook and not a full installation. This is a full installation of CRM for Outlook. With all the changes going on with Dynamics 365 terminology and versions, the following table could add some clarity. Upgrade Dynamics CRM 2016 for Outlook to December 2016 Update for Dynamics 365 (Dynamics 365 for Outlook). Upgrade Dynamics CRM 2015 for Outlook to Dynamics CRM 2016 for Outlook. If you're using a version of CRM for Outlook earlier than Microsoft Dynamics CRM 2015 for Outlook, uninstall it and install Dynamics CRM 2016 for Outlook.

Follow these steps for a smooth upgrade to Dynamics 365 for Outlook.